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Terms of Use

General

These Terms of Use and Sale govern the operation and use of the online store of Hatzopoulos SA, as well as the transactions conducted through it.

By accessing, browsing, or using the online store, as well as by placing an order, the user declares that they fully and unconditionally accept these terms.

Use of the Service is permitted only to individuals over the age of 18.

These terms are supplemented by and form a single whole with:

  • the Return Policy
  • the Delivery Terms
  • the Payment Methods
  • the Privacy Policy
  • the Cookie Policy

Company Information

The company operating the online store is:
Company Name: HATZOPOULOS KYRIAKOS S.A.

Trade Name: Hatzopoulos SA

Headquarters: Nea Filadelfia 14342 | 22 Thessaloniki Avenue & 15 Klimanoglou Street | Greece

VAT No: 094456630

Tax Office: KEFODE Attica

Registration Number (GEMI): 001966701000

Contact Phone Number: 213 0992300

Email Address: eshop@e-hatzopoulos.gr


Products & Information

The company makes every effort to ensure that the information provided about the products is complete, clear, and up-to-date.

However:

  • The technical specifications, descriptions, and other details of the products are for informational and illustrative purposes only.
  • Product photos are illustrative and may differ from the final product.

The company is not liable for any discrepancies resulting from:

  • changes made by the manufacturer
  • variations between batches
  • display on different device screens

The customer is responsible for selecting the appropriate product according to their needs, as well as for confirming its compatibility and suitability for the specific use.
The information provided in the online store does not constitute technical or professional advice under any circumstances.


Ordering Process

Submitting an order constitutes a purchase offer and is binding on the customer.

The sales contract is concluded upon:

  • the company’s acceptance of the order and
  • the sending of a confirmation

The company reserves the right to refuse or cancel an order in the event of an obvious error in the price or product specifications, particularly when these are due to a technical or typographical error.


Prices & Payments

Prices are listed in euros and include the applicable VAT.

The available payment methods are described in detail in the relevant section.

In case of payment by card:

  • the amount is initially reserved
  • the final charge is applied upon invoicing

In case of cancellation:

  • the company notifies the bank to release the reservation
  • the reversal is processed in accordance with the bank’s terms

Until full payment is made, the products remain the property of the company.


Product Delivery

Shipping methods, costs, and delivery times are described in the “Delivery Terms” section.

Delivery times are approximate and may vary.

The company is not liable for delays caused by:

  • force majeure
  • shipping companies
  • external factors

The company’s responsibility for the delivery of products ends upon delivery to the customer or to a person designated by the customer.


Returns & Cancellation

The terms of returns and the right of withdrawal are described in detail in the “Returns” section, in accordance with applicable law.


The online store may include links to third-party websites.

The company does not control and is not responsible for:

  • the content
  • the policies
  • the practices of these websites

Their use is at the user’s own risk.


Limitation of Liability

The company makes every effort to ensure the smooth operation of the online store.

However, it is not liable for:

The company is not liable for any indirect or consequential damages arising from the use of the online store, such as, but not limited to, service interruptions, data loss, or financial loss.

The company’s liability is limited to the maximum extent permitted by applicable law.


Severability

If any provision of these terms is found to be invalid or unenforceable, such provision shall not affect the validity of the remaining terms, which shall remain in full force and effect.


Waiver of Rights

The failure of the company to exercise any right shall not constitute a waiver of that right.


Amendment of Terms

The company reserves the right to amend these terms at any time.

Changes take effect upon their publication on the website.


Governing Law

These terms are governed by Greek law.